- Domestic United States coverage
- Conversational & Dialer rate decks available
- Connect your own PBX or Dialer
- Minimum 25 Calls Per Second + 100 Lines/Ports
- Maximum up to 300 Calls Per Second + 2500 Lines
- Set Caller IDs for SIP trunk separately or provide your own
Our attorney makes us say this..
All payments are final. There are no refunds. This policy includes call quality issues, call failure issues, product failure, price adjustments, cancellation of service or buyers remorse. This policy supersedes any refund policy found on our website or documentation. Pricing does not include taxes and fees. Taxes and fees are calculated by a third party and assessed based on reported source and destination of calls.
Minimum weekday usage equal to pro-rated monthly recharge amount based on number of ports/capacity selected. Minimum monthly usage equal to recharge amount based on number of ports/capacity selected. Customers falling below these minimum volumes are subject to cancellation without refund. Customers without valid CloudPBX account subject to $3/month maintence fee. If fee unpaid then account will be closed and balance forfeit.
All rates are based on dialed number LRN rate center. Only rate centers shown on published rate deck are supported. Invalid ANI will be billed indeterminant rate.
TSS Solutions technical support for SIP Trunks is limited to TSS Solutions network only. Any other technical support labor, determined to be caused by a customer configuration issue or issue with the number dialed, will be deducted from the customer’s balance. Call completion issues due to invalid or incorrect ANI, including use of toll free phone numbers, are assumed to be caused by a customer configuration issue.
TSS Solutions restricts access on new accounts to any rate center where cost exceeds $0.006/minute due to fraud. Customers may deposit additional funds or limit capacity to limit or remove this restriction. Customers balances below $20 will be unable to initiate new calls. TSS Solutions does not terminate active calls even if balance is exhausted. Customers are still responsible for negative balances on SIP Trunk accounts.
All new accounts are limited to 100 ports and 25 calls per second (“CPS”). Customers who require additional capacity may request up to 2000 ports and 500 calls per second with a sufficient deposit.
TSS Solutions includes low balance notification upon customer request. TSS Solutions does not provide a customer portal or Call Detail Records for SIP Trunks. Customers who require Call Detail Records or balance management should use a dialer or PBX solution including these features.
CloudPBX plan is required with minimum of 1 device before activating SIP Trunk account. CloudPBX delinquency automatically terminates SIP Trunk account with no refunds for unused balance.
Pay Per Minute Plans exempt from Reasonable Use Limitations. Dialers, Telemarketing and Call Centers Permitted.
TSS Solutions conforms to United States Law and Standards for Acceptable Use. Lawful requests from a United States government agency or any FCC licensed telecommunications provider instructing TSS Solutions to suspend or terminate an account will be honored. Customers are obligated to conform to the TSS Solutions Terms of Service and the Acceptable Use policy of all carriers transporting customer calling traffic even if the customer has no control over the source or destination of the traffic. Any unused funds at the time of suspension or termination will be forfeited.